Skriftlig InfoAbout Skriftlig InfoPurpose and target group

Purpose and target group

The purpose of skriftlig.info is to help you who, in one way or another, work with user documentation for technical products. With "user documentation" I mean user manuals, instructions, operating instructions, procedures and other information related to installation, use and maintenance.

While colleges and universities abroad in several places offer multi-year studies in what is often called "technical communication", there is no equivalent offer in Norway. Most of those who work with technical documentation are thus "unskilled" and often have completely different vocational backgrounds.

Many who work with technical documentation in Norwegian companies do an excellent job. However, many do not have writing as their main occupation. They are more or less voluntarily charged with preparing complicated instructions for use. Unfortunately, it is often the case that the instructions for use are the last thing that is created in full haste before the product is released, and just as often, sadly, it is those "it is the least suitable for" who have to do the work.

skriftlig.info wants to be a professional offer for all technical communicators regardless of experience and professional skill. If you are new to the tasks, you can find tips on improving your documents and which tools are nice. You who have worked with documentation for a long time can hopefully find new inspiration. You are also invited to contribute articles.


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The information on this page represents my personal opinions and my understanding of the topic being described. Feel free to link to the page, but do not copy large parts of the content without permission. I take no responsibility for any errors, misunderstandings or missing information. I also take no responsibility for any mistakes you may make or cause as a result of incorrect or missing information. You are welcome to contribute with comments, relevant experiences or additional information. See Editor and contact information.